Privacy Policy

Effective Date: December 9, 2024

Leslie Easton & Co Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website at https://mirrorshop.leslie-easton.co.uk/ (“Site”), purchase products, or interact with us online.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policy, please refrain from using our Site.

1. Information We Collect

We collect the following types of information from you when you visit our Site or make a purchase:

A. Personal Information

  • Account Information: When you create an account or place an order, we collect personal details such as your name, email address, postal address, phone number, and payment information (credit/debit card details or other payment methods).
  • Order Information: We collect information about the products you order, including order history and delivery preferences.

B. Non-Personal Information

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your user experience. These technologies collect non-personally identifiable information such as your IP address, browser type, and browsing behavior. This helps us analyze usage patterns on our Site and improve its functionality.

  • Google Analytics: We use Google Analytics to collect information about how visitors use our Site. Google Analytics tracks information like pages visited, time spent on the Site, and interactions with various elements. This data is used to improve the performance and content of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill orders, including shipping and billing.
  • To Improve Our Services: We analyze non-personally identifiable data (e.g., through Google Analytics) to understand how visitors interact with our Site and enhance its functionality and user experience.
  • To Communicate with You: We may use your email address to send order confirmations, shipping notifications, promotional offers, or newsletters if you have opted in to receive them.
  • For Legal and Security Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist with our business operations, such as payment processing, shipping, and website hosting. These service providers are obligated to maintain the confidentiality of your information.
  • Google Analytics: We share data with Google Analytics for the purposes of website analysis, but the data shared does not personally identify you.
  • Legal Requirements: We may disclose your information if required by law, to comply with a legal process, or to protect our rights and the safety of others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your information.

5. Security of Your Information

We implement reasonable security measures to protect your personal information. While we take steps to safeguard your data, please note that no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights and Choices

  • Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your account details by logging into your account on our Site.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or contacting us directly.
  • Cookies and Tracking: Most browsers allow you to control cookies through their settings. You can choose to disable cookies, but this may affect your ability to use certain features of our Site.

7. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Leslie Easton & Co Ltd
Email: glassshop@leslie-easton.co.uk
Phone: 0208 300 9345
Website: https://mirrorshop.leslie-easton.co.uk/